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General Enquiries

Great Wrap is made with food waste and a mix of compostable biopolymers. Currently, we're using a mix of plant-based oils, potato waste, tapioca and pbat. Our material inputs are certified home compostable and food contact approved. In the future, we plan to make our wrap with PHA in our own biorefinery allowing us to process local food waste. PHA is not only home compostable but marine degradable too! Meaning it will completely break down in the ocean as well as a compost environment.

Great Wrap is made in our Melbourne-based factory, where our team works hard to manufacture it, coordinate packaging and distribute our orders. We also have our main offices at the same location so our entire team can work collaboratively.

Great Wrap is microwave safe at low heat for short periods. However, our wrap will melt at medium or high heat, so keep your eye on it.

It sure is! Our wrap only begins to break down in a compost environment. It needs the action of microbes and moisture for the composting process to start.

Rain and water won’t affect the performance of Great Wrap. Our wrap will only begin to break down once microbes in your soil or compost start their process. So unless it's in the rain for months on end, your wrapped goods will be a-ok!

No, you cannot. Please leave that to the microbes in your compost. Although Great Wrap is made with food waste and compostable biopolymers, its composition is changed through the polymerisation process to perform like plastic and is not designed to be ingested by humans.

Great Mate Starter Kits and Nudie Rolls are currently available through our online store. Reach out to for wholesale order enquiries. 

Our Nudie Rolls are compostable and will break down in your home compost in under 180 days!

Pallet wrap

Our Compostable Pallet Wrap rolls are sold in packs of four, and no minimum order is required. We are proud to be the supplier of Compostable Pallet Wrap to businesses big and small, so you can order as much or as little as you need.

We sure do. To discuss bulk order discounts, please get in contact with our Head of Business Development, Jaclyn, at, and we will work to find an option that is right for your business.

Yes, you can. If you want to set up recurring bulk deliveries, contact our Head of Business Development, Jaclyn, at, and she will assist you in setting this up.

While we have yet to launch Compostable Pallet Wrap globally, we can send it internationally with a minimum order of one shipping container. All international orders will be shipped ex-works — meaning you are responsible for organising freight and delivery.

Great Wrap looks and works just like petroleum-based pallet wrap — but it needs to be treated a little differently. And it is essential that anyone receiving Great Wrap knows how to dispose of it properly. 

Our pallet wrap customers are given several options for letting their customers know that they are receiving Great Wrap:

  • Branded stickers to put on their pallets with a QR code for disposal information
  • Full marketing communication pack with email and social media templates

Great Wrap performs like an ordinary stretch wrap. However, if you leave your pallet exposed to the elements (sunlight, moisture, and bacteria) over an extended period, say 4 - 6 months, you will start to see the wrap lose its stretch and stick. So when storing your pallet wrap, it is recommended to keep it in a dry, protected area.

Great Wrap is compostable, so to ensure it ends up in an environment where it will break down, you’ll need to educate yourself, your team and your customers on the following.

  1. View our marketing pack. This pack is filled with everything you’ll need: a drafted email for Great Wrap receivers, social media captions, social media tiles, office posters, imagery and brand assets
  2. Let the people receiving Great Wrap know they will need to set aside a large compost bin for their used Great Wrap
  3. When their bin is full, they can contact their local compost collection service. is a great resource for finding a collection service nearby. Even better — they can set up their own compost facility on-site

No problem. You can set your Compostable Pallet Wrap aside and have it collected by a local industrial compost collection service. 

We're also working towards our own collection program — watch this space.

If you place a Compostable Pallet Wrap order through our website, you will receive a dispatch notification email, including a tracking number. The tracking number allows you to monitor the delivery process and access the necessary information should you miss the delivery.

*If collecting your delivery on behalf of a business from a collection point, please contact them directly for I.D. requirements.

Great Mate and Nudie Rolls

Great Mate was designed and manufactured in Melbourne. We chose to manufacture Great Mate locally so we could control all aspects of the design process and ensure the best quality.

You can purchase Nudie Rolls and Great Mate dispensers directly through our website, So if you’re reading this, you’re in the right place.

1. Put your Great Mate on a flat surface

2. Place your hands on both ends where the logos are

3. Gently push your fingers in to release the top shell

​​1. Put your Great Mate on a flat surface 

2. Place your hands on both end shells

3. Push your fingers in to release the top shells to open 

4. Hold one hand on your Great Mate to secure it

5. Use your other hand to pull the wrap out

6. With your Great mate open, place wrap over the slide cutter panel 

7. Move the slide cutter slowly across your wrap

1. Put your Great Mate on a flat surface 

2. Place your hands on both ends where the logos are 

3. Gently push your fingers in to release the top shell 

4. Softly pull out each end of Great Mate and pop in a new roll 

5. Close Great Mate leaving a small portion of wrap over the cutter

Around 373 million plastic water bottles end up as waste each year in Australia, and of all the plastic bottles that are placed into recycling, only 36% are recycled. The rest end up in landfills and spill into waterways, which causes several environmental and health issues.

The Great Mate helps solve this problem by looking at other ways to use ocean-bound plastic and give it a more meaningful life rather than ending up in a landfill.

Great Mate is made from a type of plastic that can't be put in your home collection bin. 

We know that giving plastic a new life feels great, so if you have an old Great Mate or broken pieces that have been replaced and would like to recycle them, you can send them back to us, and we will repurpose them.

Reach out to for more details. 

Never fear — our slide cutter button has a lifetime warranty! We're confident in our product quality, and we want you to have your Great Mate for life. So, if the blade becomes blunt or is no longer functioning, we will send you a replacement free of charge. Simply email us at, and we will send one your way.

When it is time to refill your Great Mate, you can buy Nudie Rolls on our website. You can order them a pack at a time or set yourself up for a Great Wrap subscription, so you never run out again.

Nudie Roll subscriptions

A Great Wrap subscription is the easiest way to ensure you never run out of rolls. You can arrange for your Nudie Rolls to arrive every two or three months — simply set and forget. 

You can change or modify your subscription anytime through our website and pause a delivery in the “Manage Subscriptions” tab. If you have any trouble or questions, please email

You can modify your Nudie Roll subscription from your online account. Once logged in, select “Manage Subscriptions” and edit as needed. 

If you have any trouble or questions, please email

Yes, you can change your payment method for Nudie Roll subscriptions from your online account. Once logged in, select “Manage Subscriptions” and edit as needed. If you have any trouble or questions, please email

You can select your order date and frequency when signing up for your Nudie Roll subscription. 

You will be billed in accordance with your subscription on the date your Nudie Rolls are dispatched from our warehouse. You will receive an email notification as a receipt of payment.

Nope! If you’d rather order sporadically, you can jump onto our website,, to buy Nudie Rolls as you need them.

Orders, shipping, returns and exchanges

You can purchase Great Wrap directly through our website, So if you’re reading this, you’re in the right place.

Great Wrap Nudie Rolls and Great Mates are available only in Australia and the United States. For US orders, please head here

We plan to expand globally one day — so keep your eyes peeled!

Oh no! Please reach out to our amazing customer service team via, and they will help resolve this for you.

Oh no! Please send your order number and a photo of the damaged or broken part to, and we'll be in touch to help resolve this as soon as possible.

We stand by our 100% satisfaction policy and offer a 30-day money-back return on Great Mate dispensers and any unopened Nudie Rolls. We partner with Happy Returns, a trusted third party, to offer effortless, contactless returns and exchanges.

Head to our returns page to learn more.

Return processing typically takes 1-2 weeks to arrive at the warehouse and can take up to three weeks from the date received to be processed.

You'll receive an email once your return package has been received and another email confirming your refund has been fully processed. If you've waited more than three weeks and have not heard from us, please reach out, and we will gladly help you. If our return policy window passes while your return is still in transit, your refund will still be issued once the warehouse inspects it.

It's easy. Start your return on our Happy Returns online portal, enter your name and order number and pick your return preference.

For Pallet Wrap, we offer a 30-day satisfaction guarantee from the time you receive the goods. If you're not happy with our Compostable Pallet Wrap, please return it to us within 30 days for a refund of the purchase price. Delivery fees will not be refunded.

Unfortunately, we're unable to process a refund after the 30-day period if you do not want the goods, have changed your mind or have ordered the wrong amount. So please be careful when placing your orders.

If you would like to return your Pallet Wrap, or if it has arrived damaged, please contact so we can assist you further. 

*Only full-priced items may be refunded.


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